Ship & Delivery Policy for Digital Products
Effective Date: [01-09-2023]
1. Digital Product Delivery:
Upon successful completion of payment, customers will receive an email containing instructions and a unique download link to access the purchased digital product. The download link will remain active for a period of 30 days from the date of purchase.
2. Instant Access:
Our digital products are accessible instantly upon purchase. Customers will not need to wait for any physical shipment to receive their purchased product. Access instructions will be sent to the email address provided during the checkout process.
3. Technical Requirements:
Customers are responsible for ensuring their devices meet the technical requirements necessary to access and use the digital product. These requirements will be outlined on the product description page.
4. Lost or Deleted Digital Products:
In the event that a customer loses or accidentally deletes the digital product, they can request a new download link within [X] days of purchase. Beyond this period, customers may be subject to a re-download fee.
5. Customer Support:
Our customer support team is available to assist with any issues related to accessing or downloading the digital product. Please contact [Support Email] for assistance.
6. Refund Policy:
Due to the nature of digital products and the instant access granted upon purchase, we generally do not offer refunds. However, if you experience technical issues that prevent you from accessing the product, please contact our customer support within 7 days of purchase, and we will work to resolve the issue or provide a refund if deemed necessary.
7. License and Usage:
Upon purchase, customers are granted a non-exclusive, non-transferable license to use the digital product for personal or commercial purposes as specified in the product description. Customers are prohibited from sharing, reselling, or distributing the digital product without explicit permission.
Customers who purchase a digital product will be notified of any future updates or enhancements to the product. These updates may be provided free of charge or at a discounted rate, depending on the nature of the update.
9. Changes to the Policy:
We reserve the right to modify this Ship & Delivery Policy for Digital Products at any time. Any changes will be effective immediately upon posting on our website. It is the customer’s responsibility to review this policy periodically.